Terms & Conditions

Last Updated: September 14, 2026

Welcome to Laira Jewels. These Terms & Conditions govern your access to and use of our website and the purchase of products through our online store.

By accessing, browsing, or using our website, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.

1. About Our Website

Laira Jewels operates an online jewellery store offering jewellery products including gold jewellery, rings, earrings, bangles, chains, necklaces, mangalsutra, and men’s jewellery.

We reserve the right to update, modify, suspend, or discontinue any part of the website, products, services, or features at any time without prior notice.

2. Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, weights, prices, and other information displayed on our website are accurate.

However:

Product colours may vary slightly depending on your device or screen settings.
Jewellery images may appear larger or smaller than the actual product for display purposes.
Product availability may change without prior notice.
Minor variations in handmade or crafted jewellery may occur and are not necessarily considered defects.
Actual product specifications may vary where mentioned in the product description.

We reserve the right to correct any errors, inaccuracies, or omissions on the website at any time.

3. Pricing

All product prices displayed on our website are subject to change without prior notice.

The final price applicable to your order will be the price displayed at the time you place your order, subject to applicable taxes, shipping charges, making charges, discounts, or other applicable fees as clearly stated during checkout.

In the event of an obvious pricing or technical error, Laira Jewels reserves the right to cancel the affected order and refund any amount already paid.

4. Orders and Acceptance

When you place an order, you are making an offer to purchase the selected products.

An order confirmation does not necessarily mean that your order has been finally accepted. We reserve the right to accept, reject, or cancel an order for reasons including:

Product unavailability
Incorrect product or pricing information
Payment issues
Suspected fraudulent activity
Incorrect or incomplete customer information
Delivery limitations
Technical or system errors

If we cancel an order after payment has been received, the eligible amount will be refunded through the applicable payment method.

5. Customer Information

You agree to provide accurate, complete, and current information when placing an order or creating an account.

You are responsible for ensuring that your:

Name
Contact number
Email address
Billing address
Shipping address

are correct and complete.

Laira Jewels shall not be responsible for delays, failed deliveries, or additional charges resulting from incorrect or incomplete information provided by the customer.

6. Payments

Payments may be processed through third-party payment gateways or financial service providers.

By completing a transaction, you confirm that the payment information provided by you is accurate and that you are authorized to use the selected payment method.

Laira Jewels reserves the right to cancel or hold an order if a payment is declined, reversed, flagged, or appears suspicious.

7. Shipping and Delivery

We aim to process and dispatch orders within the estimated timeframe communicated on the website or during checkout.

Delivery timelines may vary depending on:

Product availability
Shipping location
Courier service
Public holidays
Weather conditions
Operational disruptions
Events beyond our reasonable control

Estimated delivery dates are not guaranteed unless specifically stated otherwise.

Once an order has been handed over to the delivery partner, delays caused by the courier or circumstances beyond our reasonable control may not be attributable to Laira Jewels.

8. Returns, Exchanges and Cancellations

Returns, exchanges, cancellations, refunds, and related conditions are governed by our Refund & Cancellation Policy.

Customers should carefully review the applicable policy before placing an order.

Certain products may not be eligible for return or exchange due to their nature, customization, hygiene considerations, or other conditions specified on the website.

9. Jewellery-Specific Conditions

For jewellery products, product details such as metal type, weight, dimensions, stone details, making charges, and other specifications will be provided where applicable.

Customers should carefully review the product information before placing an order.

For customized or personalized jewellery, additional terms, charges, production timelines, and return restrictions may apply.

10. Intellectual Property

All content available on the Laira Jewels website, including but not limited to:

Brand name and logo
Product images
Product descriptions
Website design
Graphics
Text
Videos
Marketing materials
Website layout

is owned by or licensed to Laira Jewels and is protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, publish, sell, or commercially use any website content without prior written permission from Laira Jewels.

11. Prohibited Use

You agree not to use our website for any unlawful or unauthorized purpose.

You must not:

Attempt to gain unauthorized access to the website or its systems
Use the website for fraudulent activities
Provide false or misleading information
Interfere with website security or functionality
Copy or misuse website content
Use automated systems to scrape or collect website information without permission
Introduce viruses, malware, or other harmful code

We reserve the right to restrict or terminate access to users who violate these terms.

12. Third-Party Services and Links

Our website may use or link to third-party services such as payment gateways, delivery providers, analytics services, or social media platforms.

Laira Jewels does not control and is not responsible for the policies, availability, security, or content of third-party services.

Your use of third-party services may be subject to their own terms and policies.

13. Limitation of Liability

To the maximum extent permitted by applicable law, Laira Jewels shall not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or services.

We shall not be responsible for delays or failures caused by circumstances beyond our reasonable control, including natural disasters, technical failures, courier disruptions, government restrictions, strikes, or other unforeseen events.

Nothing in these Terms & Conditions is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.

14. Website Availability

We strive to keep our website available and functioning properly. However, we do not guarantee that the website will always be uninterrupted, error-free, secure, or available at all times.

Temporary interruptions may occur due to maintenance, technical issues, updates, or circumstances beyond our control.

15. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect your personal information.

By using our website, you acknowledge that you have read and understood our Privacy Policy.

16. Changes to These Terms

Laira Jewels reserves the right to modify or update these Terms & Conditions at any time.

Changes will become effective once the updated terms are published on this page. The “Last Updated” date will be revised accordingly.

Your continued use of the website after changes are posted constitutes acceptance of the updated Terms & Conditions.

17. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes arising in connection with these Terms & Conditions or your use of the website shall be subject to the jurisdiction of the competent courts having jurisdiction over the applicable location of Laira Jewels.

18. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Laira Jewels

Email: lairajewelsindia@gmail.com
Phone: 9217821143
Address: B5, Molarband Market, Badarpur, Delhi-110044

Thank You for Choosing Laira Jewels

We appreciate your trust and look forward to making your jewellery shopping experience beautiful, transparent, and memorable.

Laira Jewels — Not Just Jewellery, An Emotion.