Delivery Information

At Laira Jewels, we understand that receiving your jewellery safely and on time is an important part of your shopping experience. We carefully process and package every order to ensure it reaches you securely.

1. Order Processing

Once your order is successfully placed and payment is confirmed, our team begins processing your order.

Orders are generally processed within [1–3 business days], depending on product availability and order requirements.

Customized or specially crafted jewellery may require additional processing time. The estimated timeline will be communicated to you where applicable.

2. Delivery Time

After your order has been dispatched, delivery generally takes approximately [3–7 business days], depending on your delivery location and courier service.

Delivery times may vary for:

Metro cities
Remote or rural locations
Customized jewellery
High-demand periods
Festivals and holidays
Unexpected courier delays

The estimated delivery date provided at checkout or through order communication is indicative and may vary due to circumstances beyond our control.

3. Shipping Charges

Applicable shipping charges, if any, will be displayed during checkout before you complete your purchase.

From time to time, Laira Jewels may offer free shipping promotions or free delivery on qualifying orders.

4. Order Tracking

Once your order has been dispatched, we may provide you with a tracking number or tracking link through your registered email address, phone number, SMS, or other available communication channels.

You can use the tracking details to check the current status of your shipment.

5. Delivery Address

Please make sure that your shipping address, phone number, and other delivery details are accurate and complete when placing your order.

Laira Jewels will not be responsible for delays or failed deliveries caused by:

Incorrect address
Incomplete address
Incorrect phone number
Unavailability of the recipient
Refusal to accept the package
Inability of the courier to reach the provided location

If an order is returned to us due to incorrect or incomplete information provided by the customer, additional shipping charges may apply for re-delivery.

6. Safe & Secure Packaging

Your jewellery is carefully packed to help protect it during transportation.

We take reasonable precautions to ensure that your order reaches you safely and in good condition.

Customers are advised to check the package carefully upon delivery. If the package appears damaged, opened, tampered with, or otherwise unusual, please contact our customer support team as soon as possible and provide photographs or other relevant evidence.

7. Delayed Deliveries

Although we work with reliable delivery partners, unforeseen circumstances may occasionally cause delays.

These may include:

Weather conditions
Natural disasters
Public holidays
Festivals
Courier disruptions
Transportation issues
Government restrictions
Technical problems
High order volumes
Other circumstances beyond our reasonable control

We appreciate your patience in such situations.

8. Failed Delivery Attempts

Our delivery partner may make multiple delivery attempts depending on the courier's policies.

If delivery cannot be completed after the applicable attempts, the package may be returned to Laira Jewels.

Additional charges may apply if the customer requests re-delivery.

9. International Delivery

Currently, international shipping is [Available / Not Available].

If international delivery is available, additional shipping charges, customs duties, import taxes, and other applicable charges may be payable by the customer unless specifically stated otherwise.

Customers are responsible for complying with applicable import regulations in their destination country.

10. Delivery Confirmation

An order may be considered delivered once the courier's tracking system confirms successful delivery to the provided address.

In case of a delivery dispute, customers may be required to provide relevant information or evidence so that we can investigate the matter with the delivery partner.

11. Contact Us

For questions regarding your order or delivery, please contact us:

Laira Jewels

Email: lairajewelsindia@gmail.com
Phone: 9217821143
Address: B5 Molarband Market,, Badarpur, Delhi-110044

Our customer support team will be happy to assist you with your delivery-related queries.

Thank You for Shopping with Laira Jewels

We are committed to making every order a smooth and memorable experience.

Laira Jewels — Not Just Jewellery, An Emotion.